Fifteen minutes. One cup o’ Joe. Five great links.
- The other Tom Vanderwell (no relation – who knew there were two of us! We do spell our last names differently) gives his weekly review of the mortgage industry.
- Have you had a bad customer service experience? Rick Vaughn gives pointers for filing a complaint with the BBB.
- Mark Riffey gives small business marketing a great treatise on why you should have a passion for crossing your "T"s and dotting your "I"s.
- With our daughter graduating from high school last weekend and looking forward to college loans in the fall, I appreciated Art Dinkin’s post about making the right index choice on private student loans.
- Fellow Central Iowa Blogger, Andy Brudtkuhl, called me out appropriately in a post about a bad customer service from a shady e-commerce outfit and how he responded.